Tactical Defense provides product and services Local and Outside the USA
When you receive your delivery, count all of the items and inspect for any
damage or shortage when signing the receipt. Please report all product damage or shortages after receiving shipment. Note the damage when possible in the log with the truck driver. Call us at 800-947-8166.
Prices reflected on this site are subject to change at any time, without notice.
Please review your purchase. If not satisfied then Please return product within 30 days of receiving the product and Call us 800-947-8166 so we can correct or refund your money.
Tactical Defense will in most cases accept return of products within 30 days.
Tactical Defense will not accept return of or issue credit for the following items including, but not limited to:
• Body Armor
• Defense/Pepper Spray
• Items that are labeled ‘Discontinued’ by Tactical Defense -regardless of disposition by the manufacturer
• Undergarments (including but not limited to: underwear, socks, t-shirts, base layers)
• Personal Communications Products (Including EarHugger [VIDMIC] and Code Red Headsets Products)
• All PDU Apparel (Professional Dress Uniform)
• Smith & Wesson Component Kits and Parts
• Product with retail price marking of any type
• Opened packages or packages showing evidence of tampering
• Product not in original packaging, including case pack goods
• Forensic testing supplies, equipment or drug and or alcohol testing kits
• First aid or trauma treatment products
• Worn or shopworn products
We also do not accept return of the following:
Any special order products (including but not limited to): specific apparel fits, vehicular modification or customization products, special sidearm holsters or carriers, any apparel with custom embellishment, any hard materials requiring special embellishment, any product purchased for fulfillment of agency purchase order.
Any item returned not in accordance with this written policy will not be accepted as a return or reimbursed, and will be returned to the customer at the customer’s expense and shall not be reimbursed or credited.
Please Contact us for any questions you may have. We thank you for your business.